Refund and Returns Policy

Arma Peptides Refund & Returns Policy

Last updated: 7 August 2026

Thank you for choosing Arma Peptides. Please read this policy carefully before completing your purchase.

1. Research Use Only

All products sold by Arma Peptides are intended strictly for laboratory research purposes. Our products are not intended for human consumption, veterinary use, or diagnostic applications of any kind.

2. Your 14-Day Right to Cancel

If you are ordering as a consumer, you have the right to cancel your order within 14 days of receiving it, without giving a reason. To cancel, email us at info@armapeptideshop.com with your order number. You then have a further 14 days to return the goods to us.

3. Condition of Returned Goods

Returned items must be unopened, unused, and in their original sealed packaging with all seals and labels intact. For health-protection and hygiene reasons, sealed goods that have been unsealed after delivery cannot be returned. This does not affect your statutory rights in respect of faulty or misdescribed goods.

4. Refunds

Once we receive and inspect the returned goods, we will refund the amount paid, including standard outbound delivery, within 14 days using the original payment method. Return postage is paid by the customer unless the item is faulty, damaged, or incorrect.

5. Damaged, Faulty or Incorrect Orders

If your order arrives damaged, faulty, or incorrect, please contact us within 48 hours of delivery with your order number and photographs. We will arrange a replacement or a full refund, including return postage, at no cost to you.

6. Order Accuracy

Customers are responsible for ensuring that all order details are accurate at the time of purchase. Arma Peptides is not liable for errors resulting from incorrect information provided during checkout.

7. Non-Returnable Items

Items that have been opened, unsealed, reconstituted, or otherwise used cannot be returned unless they are faulty.

8. How to Contact Us

Email: info@armapeptideshop.com

Fast UK & EU delivery from Arma Nova Pharma. Arma Peptides is a trading name of Arma Nova Pharma.